Returning or Exchanging an Item

Rawlings Gear is so committed to your 100% satisfaction, we guarantee it! If you are not satisfied with the purchase within thirty days after receiving the order, Rawlings Gear offers Free Returns Quick and Easy Exchanges/Returns.

Refund and Exchanges:
A total of $6.99 per order will be reimbursed for the shipping method of your choice if merchandise is returned within 30 days of receiving the order. Reimbursement will be issued according to the original form of payment.
Refunds will be credited for the purchased price along with any applicable taxes.

Please Note:

• Rawlings Gear will refund or exchange any items that are in its original condition and packaging.
• Rawlings Gear will exchange or refund any used goods that are manufacturer's defects or within the Rawlings' warranty. All used returned items are subject to an evaluation process to make sure they are eligible for refund or exchange.
• No Return Authorization Number is needed
• Allow 2-5 business days to process the refund/exchange and for your account statement to reflect a credit.
• Please allow 2-4 weeks for processing a refund if the merchandise was paid for with a check or money order.
• A return address must be included. For the safety of our employees, any package received without a return address on the outside of the package will be destroyed.
• We cannot accept C.O.D. deliveries.
• If you have any questions, please contact Customer Care by calling 866-678-GEAR(4327).

BAT RETURNS:

• Aluminum/Composite Bats: Please call the Rawlings Bat Return Department at 1-877-225-1041 or send an email to: batwarranties@Rawlings.com
• Wood Bats: There is not a warranty on wood bats.

Gift Return

If you return a gift purchased with a Gift Certificate, the Gift Certificate will be restored to its original value. If you wish to return a product you received as a gift, the refund will be credited to the original form of payment (i.e., the Credit Card used for the original purchase). When returning a gift, please provide the Order Number or purchaser's name, address, and telephone number to assist in the processing of the return.