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Customer Care Help Center: Privacy Policy

Security & Privacy :   Secure Shopping  |   Privacy Policy  |   Terms & Conditions

Privacy Policy

Rawlings is committed to protecting your privacy and has created this statement to outline our approach in this regard. The following discloses the information gathering and dissemination practices for our web site (www.RawlingsGear.com). If you have any concerns, comments or complaints, please feel free to email us at service@Rawlings.com

Information We Collect...

Rawlings collects general information as you browse our site to help us diagnose problems with our server, administer our web site, and analyze broad demographic information about our visitors. The following information is obtained:

In addition, our site uses an order form for customers to request products. This order form allows us to obtain contact (email, address, and phone number) and payment information (credit card number). This information is used to confirm your order and respond to any questions you may have. Where required, we also share this information with certain intermediaries (UPS, USPS, Rawlings Sporting Goods Inc.) strictly to process and ship your order. We do not sell, rent, or loan customer information to any third parties. We do reserve the right to sell customer data in conjunction with a sale of the company or any of its assets.

Rawlings allows customers to maintain a Customer Profile to aid in the input of future orders. The Customer Profile contains contact information only; we do not maintain payment information in our customer database. This optional feature is available during the order process. You may change the information in your Customer Profile at any time by visiting the Edit Customer Profile page.

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.

Lastly, to improve our services, we may from time to time request some of our customers to complete a voluntary survey. Survey answers are confidential. If you do not wish to participate in a survey, simply decline participation when asked.

Correspondence From Us...

To keep you informed about our latest offers, we may notify you of exclusive Rawlings promotions, specials, and new additions to our web site.

Our customers may choose to be removed from our mailing list and to cease receiving all communications from us at any time. There are two ways to be removed from our database:

  1. Visit our Mailing List Information page and complete the Unsubscribe Request.
  2. Contact us via email at service@Rawlings.com and request to be removed from our mailing list.

Contacting Us...

If you have any questions about this Privacy Statement, the practices of this site, or any of your dealings with us, please contact us at:

Rawlings Sporting Goods
510 Maryville University Dr, Suite 110
St. Louis, Missouri 63122
866-678-GEAR (4327)