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Customer Care Help Center: Returns & Exchanges

Returns & Exchanges :   Returns and Exchanges  |   Free Online Returns  |   Bat Returns  |   Gift Returns

Returning or Exchanging an Item

Rawlings is so committed to your 100% satisfaction, we guarantee it! If you are not satisfied with the purchase within thirty days after receiving the order, Rawlings Gear offers Free Quick and Easy Exchanges and Returns.

Free Online Returns

This is a free service to customers located within the 48 Continental United States who are shipping a return via FedEx. This process generates a prepaid FedEx shipping label, therefore, you must have access to a printer and a FedEx location to complete online returns/exchanges.

Refund and Exchanges:
If you are unable to use our Free Online Returns service up to $5.99 per order will be reimbursed for the return shipping method of your choice if merchandise is returned within 30 days of receiving the order. Reimbursement will be issued according to the original form of payment.
Refunds will be credited for the purchased price along with any applicable taxes.

Please Note:

Bat Returns:

Gift Return

If you return a gift purchased with a Gift Card, the Gift Card will be restored to its original value. If you wish to return a product you received as a gift, the refund will be credited to the original form of payment (i.e., the Credit Card used for the original purchase). When returning a gift, please provide the Order Number or purchaser's name, address, and telephone number to assist in the processing of the return.