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Customer Care Help Center: Returns & Exchanges

Returns & Exchanges :   Returns and Exchanges  |   Free Online Returns  |   Bat Returns  |   Gift Returns

Returning or Exchanging an Item

Rawlings is so committed to your 100% satisfaction, we guarantee it! If you are not satisfied with the purchase within thirty days after receiving the order, Rawlings offers Free Returns and Fast Exchanges.

Free Returns - There are two options to take advantage of our Free Returns

If you are unable to use either of the two labels provided, ship the items back via the trackable shipping method of your choice to:

RawlingsGear.com Consumer Rtrns
ATTN: Rawlings Returns Dept
220 Westlink Dr
Washington MO 63090

Fast Exchanges

Please call Customer Care at 1-866-678-GEAR(4327) to place a 'Fast Exchange Order'. This will ensure you receive:

We will bill your credit card for the replacement merchandise. As soon as we receive your returned item(s), we will refund that amount to your original method of payment.

Please Note:

Item Information: Refund/Reimbursement Information: General Information:

Bat Returns:

Gift Return

If you return a gift purchased with a Gift Card, the Gift Card will be credited the amount of the item. If you wish to return a product you received as a gift, the refund will be credited to the original form of payment (i.e., the Credit Card used for the original purchase). When returning a gift, please provide the Order Number or purchaser's name, address, and telephone number to assist in the processing of the return.