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Customer Care Help Center: Gift Services


Gift Services :   Redeem Gift Cards  |   Gift Returns


Redeem Gift Cards

Gift Cards can be redeemed online during the checkout process or by placing the order through our Customer Care Department at 866-678-GEAR(4327).


Gift Cards are redeemable for merchandise at www.RawlingsGear.com only. Upon redemption, any unused balance will be carried over for future purchases and may not be redeemed or exchanged for cash or other Gift Cards. If the purchase total exceeds the Gift Card amount, the difference must be paid using a credit card.



Gift Return

If you return a gift purchased with a Gift Card, the Gift Card will be restored to its original value. Rawlings is committed to ensuring our customer's complete satisfaction, in fact, we GUARANTEE IT! We are more than happy to do whatever is needed to assist with returns and exchanges for gift items. If you need to return or exchange an item please refer to our Returns and Exchanges policy.



Lost or Stolen Gift Cards

Gift Cards should be treated like cash. They will not be replaced if lost or stolen without proper proof of purchase.



Fraud

We reserve the right to refuse, cancel or hold for review Gift Cards and orders for suspected fraud, cards mistakenly issued in an incorrect denomination, or other violations of Gift Card policies. The above terms and conditions are void where prohibited by law.



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