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Customer Care Help Center: Free Online Returns and Exchanges



Welcome to Free Online Returns!
Returning or Exchanging an Item
This is a free service to customers located within the 48 Continental United States who are shipping a return via FedEx.
This process generates a prepaid FedEx shipping label, therefore, you must have access to a printer and a FedEx location to complete online returns/exchanges. If you do not have access to a FedEx location you can ship your items back to Rawlings Gear using the method of your choice and you will be reimbursed up to $5.99 for shipping.

Step 1 of 4:  Enter the email address of the order containing the item(s) you wish to return and the zip code of the address the item(s) were shipped to.